Medicines management app: privacy policy

This page sets out the privacy policy for our Medicines for Children medicines management app - a mobile application provided by the RCPCH, WellChild and the NPPG.

Last Updated: 6th June 2024

We are committed to safeguarding the privacy of our app users. This page sets out the Privacy Policy for our Medicines for Children medicines management app.

The policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the UK Data Protection Act 2023 and the General Data Protection Regulation (GDPR).

Medicines for Children is a collaboration between the Royal College of Paediatrics and Child Health, the national children’s charity WellChild and the Neonatal and Paediatric Pharmacy Group.

 

RCPCH logo WellChild logo

By downloading, installing, or using the Medicines for Children medicines management app, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

  1. Data Controller

The app data controller is the Royal College of Paediatrics and Child Health (RCPCH), 5-11 Theobalds Road, London, WC1X 8SH (telephone: +44 (0)20 7092 6000).

The contact details for the Data Protection Officer are the same as above or via email to: Information.Governance@rcpch.ac.uk

  1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, and any other information you provide during registration.
  • Health Information: Details of your child’s medications, prescriptions, dosages, details of when medicines are given and why they may have been skipped, and related health information.
  • Device Information: Information about the device you use to access our app, including IP address, operating system, and browser type.
  1. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain our mobile app.
  • Manage your account, including registration and authentication.
  • Improve our services, based on user feedback and usage patterns.
  • Send you notifications and updates to improve the app.
  • Ensure the security of our services and detect/prevent fraud.
  1. Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Consent: When you provide consent for us to process your data for specific purposes.
  • Contract: When processing is necessary for the performance of a contract to which you are a party.
  • Legal Obligation: To comply with legal obligations.
  • Legitimate Interests: For our legitimate interests, provided these do not override your rights and freedoms.
  1. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party vendors who assist us in providing our services.
  • Legal Authorities: If required by law or to protect our rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.
  1. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

  1. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

  1. Your Rights

You have the following rights regarding your personal data:

  • Access: Request access to your personal data.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data.
  • Restriction: Request restriction of processing your personal data.
  • Portability: Request transfer of your personal data to another party.
  • Objection: Object to the processing of your personal data.

To exercise these rights, please contact us at Information.Governance@rcpch.ac.uk

  1. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data inputted by children under 16. If we become aware that a child under 16 has provided us with personal data, we will delete such information.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will make any changes and re-post the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Royal College of Paediatrics and Child Health (RCPCH),

5-11 Theobalds Road, London,

WC1X 8SH

Information.Governance@rcpch.ac.uk

Telephone: +44 (0)20 7092 6000